Shipping policy

Preparation for Delivery
The preparation of your order, including quality checks, packaging, and document preparation, typically takes 1 to 3 business days and is not included in the overall shipping time.

All packages come with specific tracking information (if available).

Once your order is shipped, you will receive a notification email. You can track the status of your order by visiting our website and selecting the "Track Order Status" option at the top of the page. You may also contact us for individual updates.

Contact Information
Aionlux
4515 Lake Washington Road
Melbourne, FL 32934
Phone: +13322829289
Email: contact@Aionlux.com

Delivery Time
We offer two delivery options:

  • Standard Shipping: Delivery within 6 to 14 business days.
  • Express Shipping: For $14.95, your order will be delivered within 3 to 7 business days.

Please Note:

  • In most cases, packages may arrive as quickly as within 10 days.

Expedited Shipping
If you require expedited shipping, please contact us at the email address below.

Email: contact@Aionlux.com

Additional Remarks

  • Please provide the correct shipping address. Aionlux is not responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will bear the additional shipping costs to resend the package to the correct address.

  • All shipping times listed on this page are estimates and may vary.

  • Delivery times may be extended due to customs procedures, holidays, or weather conditions.

  • After an order has been shipped, it may take a few days for the tracking number to be activated in the carrier's system. If the information does not appear on the carrier's website, please try again later.

  • If your package does not arrive within these timeframes, please contact us at the email address below.

Email: contact@Aionlux.com

Order Processing
Order processing typically takes 1 to 2 business days after the order is placed. We do not ship on weekends.

Where to Find the Tracking Number?
Once the item is shipped, you will receive an automatic notification via email with the tracking number.

If you do not receive the tracking number or if the tracking number does not work, don’t worry! Contact us, and we will resolve the issue.

For more detailed information, please reach out to us at:

Email: contact@Aionlux.com

About the Carriers
We ship packages within the United States and work with major logistics providers such as DHL, FedEx, UPS, and USPS.