Frequently Asked Questions (FAQ)

1. What types of products do you offer?
At Aionlux, we specialize in luxury timepieces that combine timeless elegance with precision craftsmanship. Our collection includes a variety of men’s and women’s watches, ranging from classic designs to modern styles, all built with high-quality materials for durability and sophistication.

2. Where do you ship your products?
We currently ship within the United States. Every order is carefully packaged and shipped with attention to detail to ensure your watch arrives safely.

3. What is the delivery time?
We provide two delivery options:

  • Standard Delivery: 6–14 business days.

  • Express Delivery: $14.95, delivered within 3–7 business days.

4. How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number. You can also track your order directly through the “Track My Order” page on our website.

5. What should I do if I receive a defective or incorrect item?
Every Aionlux watch undergoes strict quality checks. However, if you receive a defective or incorrect item, please contact us immediately at contact@Aionlux.com, and we will resolve the issue promptly.

6. What is your return policy?
We stand behind the quality of our watches. If you’re not fully satisfied, you can request a return or exchange within 14 days of receiving your order.

7. What payment methods do you accept?
We accept secure payments through credit cards, PayPal, and other trusted gateways, ensuring a safe and smooth checkout experience.

8. How can I contact you?
You can reach us anytime at contact@Aionlux.com. Our support team is here to assist with any questions or concerns.

9. How can I sign up for your newsletter?
Stay up to date with our latest watch collections, special offers, and brand news by signing up for our newsletter directly on our website.

10. Do you have a loyalty program?
We value our customers and will soon be launching an exclusive Aionlux Loyalty Program. Subscribe to our newsletter to be among the first to access rewards and special member-only benefits.